Should you lower your prices?

When I first started my business I had a hard line opinion about pricing my labor rate and parts prices. I would say “I’am worth the prices I charge. I will not budge on my prices. I will not negotiate with people. I do not lower my parts prices.” Well,[…]

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Is having empathy a good thing for business?

em·pa·thy ˈempəTHē noun the ability to understand and share the feelings of another. Having empathy is bad and good. Having empathy comes in handy when you are explaining a job to a customer and selling a service. You’re able to sell a job more effectively because you put your self[…]

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